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Gay owned and run accommodation, and lodgings, bed and breakfast hotel and inn for the independent gay and lesbian travel ler near Hersonissos, Crete, Greece
© 2010 Villa Ralfa All logos reproduced by permission. All pictures and text are copyright! Last updated 10/07/10
General Terms and Conditions....
1. All items on our web site are copyright. You may link to our site, for which purposes we will supply you with the relevant logo or text, you may also reproduce, with our permission portions of text from within our site, provided that the text appears in its original form and without spurious ‘in-line’ links being inserted. Software and the code generated by that software for the purposes of realising our site are also copyright.
2. Web site availability is subject to several factors including our ISP, our web host, and their ISP. While every effort is made to ensure continuous service, we cannot be held responsible for our web site not being available.
3. Information contained on our web site is provided in good faith, we are not responsible for any losses or damages caused by incorrect or missing information. In particular we are not responsible for information contained on any site that we link to, although if you inform us that information or services provided by another site are inadequate we will endeavour to correct the information or remove the link in question.
4. Accommodation is provided subject to availability. A deposit of at least 50% of the total cost of your accommodation is payable to confirm your reservation. We will send you an invoice through PayPal for the balance 45 days before your arrival date, this invoice must be paid within 15 days. If you cancel your booking less than 30 days before your arrival date a cancellation charge of 50% will be applied. If you book less than 30 days before your arrival then you must pay the total cost of the accommodation to confirm your reservation. We generally use PayPal to handle our payments, if you use the online booking system then only PayPal can be used, alternative payment methods may be used for manual bookings. If the balance invoice is not paid on time then we reserve the right to cancel your booking and re-let the room, if the room is re-let we will refund your deposit.
5. If we cancel your booking due to circumstances beyond our control refund you 100%, our liability is limited only to any money that you have paid to us. We will, however, attempt to find you alternative accommodation, the cost of this accommodation is between yourself and the owner and it is up to you to pay for this accommodation yourself!
6. We reserve to refuse any bookings and we reserve the right to remove any guests that we consider are unsuitable or who cause a nuisance. We also reserve the right to refuse admission on arrival in which case your deposit will be refunded.
7. Guests who are removed from the premises under clause 6 will be given a partial refund for the unused portion of their accommodation costs that have already been paid to us.
7. We appreciate that damages do sometimes occur! Major damage to furniture and soft furnishings must be paid for by the guest. A list of charges is available on request.
9. While we try to ensure that all services that you would normally expect us to provide, are available, we can accept no losses or damages incurred by non-availability. In particular we cannot guarantee continuous Internet access, and we cannot be held responsible for loss of data or damage to any electrical equipment including personal electronics cause by power failures, ‘brown-outs’, or surges.
10. We are not responsible for your personal well-being or any of your property during your stay! All guests are encouraged to carry proper travel insurance.
11. No Show Policy - It is in your own interest to stay in touch with us before your arrival and to inform us of any delay in your arrival. If you arrive late you will still be expected to pay for accommodation even if you have not used it! No refunds will be made for ‘no-shows’
12. We reserve the right to vary these conditions at any time.
Privacy Policy...
1. Any personal information that you give to us is treated as confidential, we do not pass any information to any third party, except your email address as in 2. Below.
2. We do not pass or sell your email address to any third party unless you are paying with PayPal, in which case your email address is given to PayPal so that they can forward a request for payment from us. Please refer to the PayPal Privacy policy on their web site.
3. All guests will be asked for their passport and proof of address on arrival. This information is confidential and will not be used after your stay unless we send you an Christmas card!
1. All items on our web site are copyright. You may link to our site, for which purposes we will supply you with the relevant logo or text, you may also reproduce, with our permission portions of text from within our site, provided that the text appears in its original form and without spurious ‘in-
2. Web site availability is subject to several factors including our ISP, our web host, and their ISP. While every effort is made to ensure continuous service, we cannot be held responsible for our web site not being available.
3. Information contained on our web site is provided in good faith, we are not responsible for any losses or damages caused by incorrect or missing information. In particular we are not responsible for information contained on any site that we link to, although if you inform us that information or services provided by another site are inadequate we will endeavour to correct the information or remove the link in question.
4. Accommodation is provided subject to availability. A deposit of at least 50% of the total cost of your accommodation is payable to confirm your reservation. We will send you an invoice through PayPal for the balance 45 days before your arrival date, this invoice must be paid within 15 days. If you cancel your booking less than 30 days before your arrival date a cancellation charge of 50% will be applied. If you book less than 30 days before your arrival then you must pay the total cost of the accommodation to confirm your reservation. We generally use PayPal to handle our payments, if you use the online booking system then only PayPal can be used, alternative payment methods may be used for manual bookings. If the balance invoice is not paid on time then we reserve the right to cancel your booking and re-
5. If we cancel your booking due to circumstances beyond our control refund you 100%, our liability is limited only to any money that you have paid to us. We will, however, attempt to find you alternative accommodation, the cost of this accommodation is between yourself and the owner and it is up to you to pay for this accommodation yourself!
6. We reserve to refuse any bookings and we reserve the right to remove any guests that we consider are unsuitable or who cause a nuisance. We also reserve the right to refuse admission on arrival in which case your deposit will be refunded.
7. Guests who are removed from the premises under clause 6 will be given a partial refund for the unused portion of their accommodation costs that have already been paid to us.
7. We appreciate that damages do sometimes occur! Major damage to furniture and soft furnishings must be paid for by the guest. A list of charges is available on request.
9. While we try to ensure that all services that you would normally expect us to provide, are available, we can accept no losses or damages incurred by non-
10. We are not responsible for your personal well-
11. No Show Policy -
12. We reserve the right to vary these conditions at any time.
Privacy Policy...
1. Any personal information that you give to us is treated as confidential, we do not pass any information to any third party, except your email address as in 2. Below.
2. We do not pass or sell your email address to any third party unless you are paying with PayPal, in which case your email address is given to PayPal so that they can forward a request for payment from us. Please refer to the PayPal Privacy policy on their web site.
3. All guests will be asked for their passport and proof of address on arrival. This information is confidential and will not be used after your stay unless we send you an Christmas card!
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